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What separates us from the rest?

  • Largest incense supplier in the EU
  • 10% Welcome discount on your 1st order
  • Over 20 years of trading experience
  • Products always on stock

About Dragon Euro Trade

Damage & Complaint

Report of damaged or missing products

Proceedings to follow after receiving a damaged product.

1) Report damaged product(s) within 72 hours after receiving your parcel and email it to service@dragoneurotrade.nl ( mention the order number, article number and the amount of broken/damaged products)

2) Send the photo(s) of the damaged product together with the packing box.

After revisal of your mail, we will put the item in our backorder, you will receive the item with your next order

 

Please notice:

- Damaged products won't be handled after 3 days after receiving.
- Shippingcost is for the buyer when the products needs to be returned

After revising the pictures we will

- make a back order of the damaged / missing product You will receive this item with your next order.

 

Damaged electronica products

we do not provide warranty for damaged electronica products.

Shipping Information

For all international Shipping Rates please

Click here

 

All of our parcels are delivered by DPD transport services.

 

Contact

Dragon Euro Trade BV
Drachmeweg 15
2153PA Nieuw Vennep
Netherlands

Phone: + 31 (0) 252 681808
Email: info@dragoneurotrade.nl

Other company info:
Chamber of Commerce registration: 34118962
VAT number: NL8191.53.357.B01
IBAN: NL21RABO0345889649

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